Return and Exchange Policy
Our 100% satisfaction guaranteed policy ensures that any product you purchase through BonitaBella.com meets the highest standards.
For whatever reason you are not satisfied with the product(s), you can easily and quickly exchange or return the item(s) within 14 days of receiving the goods. Each product should be returned in perfect condition, unworn, with tags attached and in its original packaging.
If the size you ordered doesn't fit you, please contact us and we will exchange it for you to another size, (after we will receive the item back in the original packing, unworn and in the same perfect condition you got it).
After contacting us we will give you the return shipping information. Shipping will cost $7.50 and you will return it to:
5807 Pacific Blvd
Huntington Park, CA 90255
Please note that the extra shipping and handling cost for the second shipping will be paid by the customer.
We are doing everything in order to provide you with the world's best high quality products. If from any reason you are facing with a manufacture defect please contact us to exchange the product.
Because we believe with all our hearts that our products are life changing We offer Hassle Free Returns. if for some reason you changed your mind and would like to return the item for a refund please contact us, and we will refund you.
Changes or returns are not accepted if:
- If the product shows signs of being used.
- If the product is damaged as a result of trying out the garment (piercing the fabric with fingernails, rings, or other similar objects)
- If the interior of the garment shows signs of being worn without undergarment (stains). For hygienic reasons we cannot accept returns or exchanges.
- If you no longer have the original packaging, or if the packaging is damaged.
- If the product includes two or more pieces, and any of them are missing.